:root{--color-primary: #4F46E5;--color-primary-dark: #3730A3;--color-primary-deeper:#312e81;--color-primary-mid: #6366f1;--color-primary-light: #e0e7ff;--color-secondary: #f59e0b;--color-secondary-dark:#d97706;--color-secondary-light:#fef3c7;--color-bg: #F8FAFC;--color-surface: #ffffff;--color-border: #e2e8f0;--color-border-focus: #4F46E5;--color-text: #1e293b;--color-text-muted: #64748b;--color-text-light: #94a3b8;--color-success: #16A34A;--color-success-bg: #dcfce7;--color-danger: #DC2626;--color-danger-bg: #fee2e2;--color-warning: #d97706;--color-warning-bg: #fef3c7;--color-info-bg: #EEF2FF;--space-xs: 4px;--space-sm: 8px;--space-md: 16px;--space-lg: 24px;--space-xl: 40px;--space-2xl: 64px;--space-1: 4px;--space-2: 8px;--space-3: 12px;--space-4: 16px;--space-5: 20px;--space-6: 24px;--space-8: 32px;--space-10: 40px;--radius-sm: 8px;--radius-md: 12px;--radius-lg: 18px;--radius-xl: 24px;--radius-2xl: 28px;--radius-3xl: 24px;--shadow-sm: 0 1px 4px rgba(79,70,229,.07);--shadow-md: 0 4px 20px rgba(79,70,229,.1);--shadow-lg: 0 24px 64px rgba(0,0,0,.16);--shadow-xl: 0 20px 48px -8px rgba(79,70,229,.22), 0 8px 16px -4px rgba(0,0,0,.12);--font-sans: "Heebo", "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, sans-serif;--font-size-xs: .75rem;--font-size-sm: .875rem;--font-size-base: 1rem;--font-size-lg: 1.125rem;--font-size-xl: 1.375rem;--font-size-2xl: 1.75rem;--font-size-3xl: 2.25rem;--line-height: 1.6;--nav-height: 60px;--container-max: 1140px}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{scroll-behavior:smooth}body{font-family:var(--font-sans);font-size:var(--font-size-base);line-height:var(--line-height);background:var(--color-bg);color:var(--color-text);min-height:100vh}img{max-width:100%;display:block}a{color:var(--color-primary);text-decoration:none}a:hover{text-decoration:underline}.page-container{max-width:var(--container-max);margin:0 auto;padding:var(--space-xl) var(--space-lg);width:100%}@keyframes phf-spin{to{transform:rotate(360deg)}}.page-loader--compact{min-height:auto;padding:.5rem 0}.page-loader--compact .page-loader__spinner{width:1.4rem;height:1.4rem;border-width:2px}.page-loader{display:flex;justify-content:center;align-items:center;min-height:180px;padding:var(--space-xl) 0}.page-loader__spinner{width:2.5rem;height:2.5rem;border:3px solid var(--color-primary-light, #e0e7ff);border-top-color:var(--color-primary, #4f46e5);border-radius:50%;animation:phf-spin .75s linear infinite}.btn-spinner{display:inline-block;width:1em;height:1em;border:2px solid currentColor;border-top-color:transparent;border-radius:50%;animation:phf-spin .65s linear infinite;flex-shrink:0;vertical-align:middle}.loading{display:flex;justify-content:center;align-items:center;height:100vh;font-size:var(--font-size-lg);color:var(--color-primary)}.alert{margin:var(--space-md) 0;padding:var(--space-sm) var(--space-md);border-radius:var(--radius-md);font-size:var(--font-size-sm);cursor:pointer}.alert-error{background:var(--color-danger-bg);color:var(--color-danger);border:1px solid #fecaca}.alert-info{background:var(--color-info-bg);color:var(--color-primary);border:1px solid #c7d2fe}.btn{display:inline-flex;align-items:center;justify-content:center;gap:var(--space-sm);border:2px solid transparent;border-radius:var(--radius-sm);padding:10px var(--space-lg);min-height:44px;min-width:44px;font-size:var(--font-size-base);font-weight:600;cursor:pointer;transition:background .18s,border-color .18s,color .18s,box-shadow .18s;text-decoration:none;white-space:nowrap}.btn:disabled{opacity:.48;cursor:not-allowed}.btn-primary{background:var(--color-primary);color:#fff;border-color:var(--color-primary)}.btn-primary:hover:not(:disabled){background:var(--color-primary-dark);border-color:var(--color-primary-dark);text-decoration:none}.btn-secondary{background:var(--color-secondary);color:#fff;border-color:var(--color-secondary)}.btn-secondary:hover:not(:disabled){background:var(--color-secondary-dark);border-color:var(--color-secondary-dark);text-decoration:none}.btn-outline{background:transparent;color:var(--color-primary);border-color:var(--color-primary)}.btn-outline:hover:not(:disabled){background:var(--color-primary-light);text-decoration:none}.btn-ghost{background:transparent;color:var(--color-text-muted);border-color:transparent}.btn-ghost:hover:not(:disabled){background:#f3f4f6;color:var(--color-text)}.btn-danger{background:var(--color-danger);color:#fff;border-color:var(--color-danger)}.btn-danger:hover:not(:disabled){background:#b91c1c}.btn-sm{padding:5px 12px;font-size:var(--font-size-sm)}.btn-xs{padding:3px 8px;font-size:var(--font-size-xs);min-height:28px}.btn-google{display:inline-flex;align-items:center;gap:12px;background:#fff;border:2px solid var(--color-border);border-radius:var(--radius-sm);padding:12px 24px;font-size:var(--font-size-base);font-weight:500;cursor:pointer;transition:border-color .2s,box-shadow .2s;width:100%;justify-content:center}.btn-google:hover{border-color:var(--color-primary);box-shadow:0 4px 12px #4f46e526}.role-badge{display:inline-block;padding:2px 10px;border-radius:999px;font-size:var(--font-size-xs);font-weight:700;text-transform:uppercase;letter-spacing:.05em}.badge-admin{background:var(--color-primary-light);color:var(--color-primary-deeper)}.badge-employee{background:#e0f2fe;color:#0369a1}.badge-user{background:#f0fdf4;color:#15803d}.badge-disabled{background:#f3f4f6;color:var(--color-text-muted)}.status-badge{display:inline-block;padding:2px 10px;border-radius:999px;font-size:var(--font-size-xs);font-weight:600}.status-pending{background:var(--color-warning-bg);color:var(--color-warning)}.status-in-progress{background:#dbeafe;color:#1d4ed8}.status-resolved{background:var(--color-success-bg);color:var(--color-success)}.status-closed{background:#f3f4f6;color:var(--color-text-muted)}.layout{min-height:100vh;display:flex;flex-direction:column}.site-header{background:var(--color-primary-dark);color:#fff;position:sticky;top:0;z-index:100;box-shadow:0 2px 12px #3730a34d}.site-header__inner{padding:0 var(--space-md);height:var(--nav-height);display:flex;align-items:center;gap:10px}.site-header__brand{display:flex;align-items:center;gap:var(--space-sm);color:#fff;text-decoration:none;font-weight:800;font-size:var(--font-size-lg);flex-shrink:0}.brand-logo{width:26px;height:26px;flex-shrink:0;filter:drop-shadow(0 2px 4px rgba(0,0,0,.25))}.brand-name{letter-spacing:-.02em;font-weight:800}.brand-name-purple{color:#a5b4fc}.site-nav{display:flex;align-items:center;gap:2px;flex:1;justify-content:center}.site-nav__link{color:#fffc;padding:5px 10px;border-radius:var(--radius-sm);font-size:var(--font-size-sm);font-weight:500;text-decoration:none;transition:background .15s,color .15s;white-space:nowrap}.site-nav__link:hover{background:#ffffff26;color:#fff;text-decoration:none}.site-nav__link--active{background:#fff3;color:#fff;font-weight:700}.site-header__user{display:flex;align-items:center;gap:var(--space-sm);flex-shrink:0}.user-avatar{width:32px;height:32px;border-radius:50%;object-fit:cover;border:2px solid rgba(255,255,255,.4);flex-shrink:0}.user-avatar--initial{background:#fff3;color:#fff;display:flex;align-items:center;justify-content:center;font-size:.8125rem;font-weight:700;letter-spacing:0;-webkit-user-select:none;user-select:none}.site-header__divider{display:block;width:1px;height:18px;background:#ffffff40;flex-shrink:0}.user-name{font-size:var(--font-size-sm);font-weight:500;color:#fff;max-width:120px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.site-header__user .btn-ghost,.mobile-nav__user .btn-ghost{color:#ffffffd9;border-color:transparent}.site-header__user .btn-ghost:hover:not(:disabled),.mobile-nav__user .btn-ghost:hover:not(:disabled){background:#ffffff26;color:#fff}.burger{display:none;flex-direction:column;gap:5px;background:transparent;border:none;cursor:pointer;padding:6px;margin-inline-start:auto}.burger span{display:block;width:22px;height:2px;background:#fff;border-radius:2px}.mobile-nav{background:var(--color-primary-dark);padding:var(--space-md) var(--space-lg);display:flex;flex-direction:column;gap:var(--space-xs)}.mobile-nav__link{color:#ffffffd9;padding:10px var(--space-md);border-radius:var(--radius-sm);font-size:var(--font-size-base);font-weight:500;text-decoration:none;transition:background .15s}.mobile-nav__link:hover,.mobile-nav__link--active{background:#ffffff26;color:#fff;text-decoration:none}.mobile-nav__user{display:flex;align-items:center;gap:var(--space-sm);padding:var(--space-sm) var(--space-md);margin-top:var(--space-sm);border-top:1px solid rgba(255,255,255,.15)}.site-main{flex:1}.site-footer{background:var(--color-primary-dark);color:#ffffffb3;text-align:center;padding:var(--space-xl) var(--space-lg);font-size:var(--font-size-sm);margin-top:auto}.site-footer__inner{max-width:var(--container-max);margin:0 auto;display:flex;flex-direction:column;align-items:center;gap:var(--space-sm)}.site-footer__brand{font-size:var(--font-size-base);font-weight:800;color:#fff;letter-spacing:-.01em}.site-footer__brand span{color:#a5b4fc}.site-footer__tagline{color:#fff9;font-size:var(--font-size-xs)}.site-footer__copy{color:#ffffff80;font-size:var(--font-size-xs);margin-top:var(--space-xs)}.login-page{display:flex;min-height:100vh}.login-brand-panel{flex:0 0 45%;background:linear-gradient(160deg,var(--color-primary-deeper) 0%,var(--color-primary) 100%);display:flex;flex-direction:column;justify-content:center;align-items:flex-start;padding:var(--space-2xl) 56px;position:relative;overflow:hidden}.login-brand-panel:before{content:"";position:absolute;width:480px;height:480px;border-radius:50%;background:#ffffff0f;bottom:-120px;right:-120px;pointer-events:none}.login-brand-panel:after{content:"";position:absolute;width:280px;height:280px;border-radius:50%;background:#ffffff0a;top:-60px;left:-60px;pointer-events:none}.login-brand-inner{position:relative;z-index:1;max-width:360px}.login-brand-logo{font-size:4rem;line-height:1;display:flex;align-items:center;justify-content:center;margin-bottom:var(--space-lg);filter:drop-shadow(0 4px 12px rgba(0,0,0,.3));color:#fff}.login-brand-name{font-size:var(--font-size-3xl);font-weight:900;line-height:1.1;color:#fff;margin-bottom:var(--space-md);letter-spacing:-.03em}.login-brand-tagline{font-size:var(--font-size-base);color:#ffffffd1;line-height:1.65;margin-bottom:var(--space-xl)}.login-brand-features{display:flex;flex-direction:column;gap:var(--space-sm)}.login-brand-feature{display:flex;align-items:center;gap:var(--space-sm);color:#ffffffe6;font-size:var(--font-size-sm);font-weight:500}.login-brand-feature-icon{width:34px;height:34px;background:#ffffff2e;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0;font-size:1rem}.login-form-panel{flex:1;display:flex;flex-direction:column;justify-content:center;align-items:center;padding:var(--space-2xl) var(--space-xl);background:var(--color-surface);position:relative}.login-form-inner{width:100%;max-width:380px}.login-form-title{font-size:var(--font-size-2xl);font-weight:800;color:var(--color-text);margin-bottom:var(--space-xs);letter-spacing:-.02em}.login-form-subtitle{color:var(--color-text-muted);font-size:var(--font-size-sm);line-height:1.55;margin-bottom:var(--space-xl)}.login-card__footer{margin-top:var(--space-lg);font-size:var(--font-size-xs);color:var(--color-text-muted);text-align:center}.hero{background:linear-gradient(120deg,var(--color-primary-deeper) 0%,var(--color-primary) 100%);color:#fff;padding:var(--space-2xl) var(--space-lg);text-align:center;margin-bottom:var(--space-xl);border-radius:var(--radius-3xl)}.hero__title{font-size:var(--font-size-3xl);font-weight:800;letter-spacing:-.03em;margin-bottom:var(--space-sm)}.hero__subtitle{font-size:var(--font-size-lg);opacity:.88;max-width:560px;margin:0 auto}.section-title{font-size:var(--font-size-xl);font-weight:700;color:var(--color-text);margin-bottom:var(--space-lg);letter-spacing:-.01em}.quick-links,.kpi-section{margin-bottom:var(--space-xl)}.kpi-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:var(--space-md)}.kpi-card{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-2xl);padding:var(--space-lg);display:flex;align-items:center;gap:var(--space-md);box-shadow:var(--shadow-sm);transition:box-shadow .2s,transform .15s}.kpi-card:hover{box-shadow:var(--shadow-md);transform:translateY(-2px)}.kpi-card__icon{font-size:2rem;flex-shrink:0;display:flex;align-items:center;justify-content:center}.kpi-card__icon svg{width:2rem;height:2rem}.kpi-card__label{font-size:var(--font-size-xs, .75rem);font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--color-text-muted);margin-bottom:2px}.kpi-card__value{font-size:var(--font-size-2xl, 1.5rem);font-weight:800;line-height:1;color:var(--color-primary)}.kpi-card--open .kpi-card__value{color:var(--color-primary)}.kpi-card--urgent .kpi-card__value{color:#dc2626}.kpi-card--unassigned .kpi-card__value{color:#d97706}.kpi-card--sla .kpi-card__value{color:#7c3aed}.kpi-card--blue .kpi-card__value{color:#1d4ed8}.kpi-card--stuck .kpi-card__value{color:#b45309}.kpi-card--closed .kpi-card__value{color:#15803d}.kpi-section__title{font-size:var(--font-size-lg, 1.125rem);font-weight:700;color:var(--color-text);margin-bottom:var(--space-md)}@media (max-width: 900px){.kpi-grid{grid-template-columns:repeat(2,1fr)}}@media (max-width: 480px){.kpi-grid{grid-template-columns:1fr}}.home-stats{margin-bottom:var(--space-xl)}.home-stats__grid{display:grid;grid-template-columns:repeat(2,1fr);gap:var(--space-lg)}@media (max-width: 480px){.home-stats__grid{grid-template-columns:1fr}}.home-stat-card{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-2xl);padding:var(--space-xl) var(--space-xl);display:flex;align-items:center;gap:var(--space-lg);box-shadow:var(--shadow-sm);transition:box-shadow .2s,transform .15s}.home-stat-card:hover{box-shadow:var(--shadow-md);transform:translateY(-2px)}.home-stat-card__icon{flex-shrink:0;width:56px;height:56px;border-radius:var(--radius-xl);display:flex;align-items:center;justify-content:center}.home-stat-card__body{display:flex;flex-direction:column;align-items:flex-end;gap:4px;flex:1}[dir=rtl] .home-stat-card__body{align-items:flex-start}.home-stat-card__label{font-size:var(--font-size-xs);font-weight:600;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.05em}.home-stat-card__value{font-size:2.6rem;font-weight:800;line-height:1}.home-stat-card--users .home-stat-card__icon{background:#ede9fe;color:#7c3aed}.home-stat-card--customer .home-stat-card__icon{background:#e0e7ff;color:#4f46e5}.home-stat-card--volunteer .home-stat-card__icon{background:#dcfce7;color:#16a34a}.home-stat-card--solutions .home-stat-card__icon{background:#fef3c7;color:#d97706}.home-stat-card--users .home-stat-card__value{color:#7c3aed}.home-stat-card--customer .home-stat-card__value{color:#4f46e5}.home-stat-card--volunteer .home-stat-card__value{color:#16a34a}.home-stat-card--solutions .home-stat-card__value{color:#d97706}.quick-links__grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:var(--space-lg)}.quick-link-card{background:var(--color-surface);border-radius:var(--radius-3xl);padding:var(--space-xl) var(--space-lg);text-align:center;box-shadow:var(--shadow-md);text-decoration:none;color:var(--color-text);border:2px solid transparent;transition:border-color .2s,box-shadow .2s,transform .15s}.quick-link-card:hover{border-color:var(--color-primary);box-shadow:0 8px 24px #4f46e524;transform:translateY(-2px);text-decoration:none}.quick-link-card__icon{font-size:2.5rem;display:flex;justify-content:center;align-items:center;margin-bottom:var(--space-sm);color:var(--color-primary)}.quick-link-card__icon svg{width:2.5rem;height:2.5rem}.quick-link-card__label{font-size:var(--font-size-lg);font-weight:700;color:var(--color-primary);margin-bottom:6px}.quick-link-card__desc{font-size:var(--font-size-sm);color:var(--color-text-muted)}.info-section{margin-bottom:var(--space-xl)}.info-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:var(--space-lg)}.info-card{background:var(--color-surface);border-radius:var(--radius-3xl);padding:var(--space-lg);box-shadow:var(--shadow-sm);text-align:center;border:1px solid var(--color-border);transition:box-shadow .2s,transform .2s,border-color .2s}.info-card:hover{box-shadow:var(--shadow-md);transform:translateY(-3px);border-color:var(--color-primary-light)}.info-card__icon{font-size:2rem;display:flex;justify-content:center;align-items:center;margin-bottom:var(--space-sm);color:var(--color-primary)}.info-card__icon svg{width:2rem;height:2rem}.info-card h3{font-size:var(--font-size-base);font-weight:700;color:var(--color-primary);margin-bottom:6px}.info-card p{font-size:var(--font-size-sm);color:var(--color-text-muted);line-height:1.5}.page-header{margin-bottom:var(--space-xl)}.page-title{font-size:var(--font-size-2xl);font-weight:800;color:var(--color-text);letter-spacing:-.02em;margin-bottom:var(--space-sm)}.page-subtitle{color:var(--color-text-muted);font-size:var(--font-size-base)}.form-page{max-width:720px;margin:0 auto}.form-page__header{text-align:center;margin-bottom:var(--space-xl)}.form-page__icon{font-size:3rem;display:flex;justify-content:center;align-items:center;margin-bottom:var(--space-sm);color:var(--color-primary)}.form-page__icon svg{width:3rem;height:3rem}.form-page__title{font-size:var(--font-size-2xl);font-weight:800;color:var(--color-text);letter-spacing:-.02em;margin-bottom:var(--space-sm)}.form-page__subtitle{color:var(--color-text-muted);font-size:var(--font-size-sm);line-height:1.6}.form-card{background:var(--color-surface);border-radius:var(--radius-3xl);padding:var(--space-xl);box-shadow:var(--shadow-md);display:flex;flex-direction:column;gap:var(--space-xl)}.form-section{border:none;padding:0}.form-section legend{font-size:var(--font-size-lg);font-weight:700;color:var(--color-primary);margin-bottom:var(--space-md);padding-bottom:var(--space-sm);border-bottom:2px solid var(--color-primary-light);width:100%}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:var(--space-md);margin-bottom:var(--space-md)}.form-row--thirds{grid-template-columns:2fr 1fr 1fr}.form-group{display:flex;flex-direction:column;gap:var(--space-xs);margin-bottom:var(--space-md)}.form-group:last-child{margin-bottom:0}.form-group label{font-size:var(--font-size-sm);font-weight:600;color:var(--color-text)}.form-group input,.form-group select,.form-group textarea{border:1.5px solid var(--color-border);border-radius:var(--radius-sm);padding:11px 14px;font-size:var(--font-size-base);font-family:var(--font-sans);color:var(--color-text);background:#fff;outline:none;transition:border-color .18s,box-shadow .18s;width:100%}.form-group select{-moz-appearance:none;appearance:none;-webkit-appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='10'%3E%3Cpath d='M2 2l5 6 5-6' stroke='%234f46e5' stroke-width='2' fill='none' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right .85rem center;background-size:14px 10px;padding-inline-end:2.4rem;padding-inline-start:.875rem}[dir=rtl] .form-group select{background-position:left .85rem center;text-align:right}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{border-color:var(--color-primary);box-shadow:0 0 0 3px #4f46e524}.form-group textarea{resize:vertical;min-height:100px}.required-mark{color:var(--color-danger)}.form-actions{display:flex;gap:var(--space-md);justify-content:flex-end;padding-top:var(--space-md);border-top:1px solid var(--color-border);flex-wrap:wrap}.checkbox-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:var(--space-sm)}.checkbox-label{display:flex;align-items:center;gap:var(--space-sm);font-size:var(--font-size-sm);cursor:pointer;padding:6px;border-radius:var(--radius-sm);transition:background .1s}.checkbox-label:hover{background:var(--color-primary-light)}.checkbox-label input[type=checkbox]{width:16px;height:16px;accent-color:var(--color-primary);cursor:pointer;flex-shrink:0}.success-card{background:var(--color-surface);border-radius:var(--radius-3xl);padding:var(--space-2xl) var(--space-xl);text-align:center;box-shadow:var(--shadow-md);max-width:480px;margin:0 auto}.success-card__icon{font-size:3rem;display:block;margin-bottom:var(--space-md)}.success-card h2{font-size:var(--font-size-2xl);font-weight:800;color:var(--color-text);margin-bottom:var(--space-sm)}.success-card p{color:var(--color-text-muted);margin-bottom:var(--space-xl)}.success-card__actions{display:flex;gap:var(--space-md);justify-content:center;flex-wrap:wrap}.forbidden-page{display:flex;justify-content:center;align-items:center;min-height:80vh;padding:var(--space-lg)}.forbidden-card{background:var(--color-surface);border-radius:var(--radius-3xl);padding:var(--space-2xl) var(--space-xl);text-align:center;box-shadow:var(--shadow-md);max-width:400px}.forbidden-icon{font-size:3rem;display:block;margin-bottom:var(--space-md)}.forbidden-card h2{font-size:var(--font-size-xl);font-weight:700;color:var(--color-text);margin-bottom:var(--space-sm)}.forbidden-card p{color:var(--color-text-muted);margin-bottom:var(--space-lg)}.tabs{display:flex;gap:var(--space-sm);margin-bottom:var(--space-xl);border-bottom:2px solid var(--color-border)}.tab{background:none;border:none;border-bottom:3px solid transparent;padding:var(--space-sm) var(--space-lg);font-size:var(--font-size-base);font-weight:600;color:var(--color-text-muted);cursor:pointer;margin-bottom:-2px;transition:color .15s,border-color 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#6b7280)}.cs-agent-dot{width:.5rem;height:.5rem;border-radius:50%;background:#22c55e;display:inline-block}.cs-unassigned-label{color:var(--color-text-muted, #9ca3af)}.modal-panel--case{max-width:1000px;width:95vw;overflow:hidden;max-height:92vh}.modal-panel--case form{display:flex;flex-direction:column;flex:1;overflow:hidden;min-height:0}.modal-panel--case .modal-tabs{flex-shrink:0}.modal-panel--case .cs-modal-left,.modal-panel--case .cs-modal-right{flex:1;overflow-y:auto;min-height:0;-webkit-overflow-scrolling:touch}.modal-panel--case .modal-header{flex-shrink:0;z-index:2;background:var(--color-surface)}.modal-panel--case .modal-footer{flex-shrink:0;z-index:2}.cs-case-header{background:var(--color-primary-dark);border-bottom:none}.cs-case-title{font-size:1.15rem;font-weight:800;letter-spacing:-.01em;color:#fff}.cs-case-header .modal-close{color:#fffc;background:#ffffff1f;border-radius:50%}.cs-case-header .modal-close:hover{color:#fff;background:#ffffff40}.cs-modal-two-col{display:grid;grid-template-columns:1fr 1fr;gap:0;max-height:70vh;overflow-y:auto}@media (max-width: 700px){.cs-modal-two-col{grid-template-columns:1fr}.modal-panel--case{max-width:100%}}.cs-modal-left{padding:1.5rem;border-right:1.5px solid var(--color-border, #e5e7eb);overflow-y:auto}.cs-modal-right{padding:1.5rem;overflow-y:auto}[dir=rtl] .cs-modal-left{border-right:none;border-left:1.5px solid var(--color-border, #e5e7eb)}.cs-modal-section-title{font-size:.72rem;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:var(--color-text-muted, #6b7280);margin:0 0 1rem;padding-bottom:.5rem;border-bottom:1.5px solid var(--color-border, #e5e7eb)}.cs-modal-label{font-size:.65rem!important;font-weight:700!important;letter-spacing:.06em!important;text-transform:uppercase!important;color:var(--color-text-muted, #6b7280)!important}.cs-checklist-section-v2{margin-top:1.25rem;padding:1rem;background:var(--color-bg, #f9fafb);border-radius:.75rem;border:1px solid var(--color-border, #e5e7eb)}.cs-checklist-header-row{display:flex;justify-content:space-between;align-items:center;margin-bottom:.5rem}.cs-checklist-title-v2{font-size:.68rem;font-weight:800;letter-spacing:.07em;text-transform:uppercase;color:var(--color-text-muted, #6b7280)}.cs-checklist-pct-badge{background:var(--color-primary);color:#fff;font-size:.72rem;font-weight:700;padding:2px 8px;border-radius:2rem}.cs-checklist-progress-track{height:4px;border-radius:2px;background:var(--color-border);margin-bottom:.75rem;overflow:hidden}.cs-checklist-progress-fill{height:100%;border-radius:2px;background:var(--color-primary);transition:width .3s ease}.cs-checklist-item-v2{display:flex;align-items:flex-start;gap:.5rem;padding:.6rem 0;border-bottom:1px solid var(--color-border, #e5e7eb)}.cs-checklist-item-v2:last-of-type{border-bottom:none}.cs-checklist-cb-wrap{flex-shrink:0;width:1.5rem;height:1.5rem;border-radius:.35rem;border:2px solid var(--color-border, #d1d5db);background:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;position:relative;margin-top:.15rem}.cs-checklist-cb-wrap--done{border-color:#16a34a;background:#16a34a}.cs-checklist-cb{position:absolute;opacity:0;width:0;height:0}.cs-checklist-checkmark{font-size:.75rem;color:#fff;font-weight:700;display:none}.cs-checklist-cb-wrap--done .cs-checklist-checkmark{display:block}.cs-checklist-item-body{flex:1;display:flex;flex-direction:column;gap:.25rem}.cs-checklist-desc-v2{border:1px solid var(--color-border, #e5e7eb);border-radius:.4rem;padding:.3rem .5rem;font-size:.82rem;width:100%;background:#fff}.cs-checklist-sol-v2{border:1px solid var(--color-border, #e5e7eb);border-radius:.4rem;padding:.25rem .5rem;font-size:.78rem;width:100%;background:#fff;color:var(--color-text-muted, #6b7280)}.cs-checklist-remove{flex-shrink:0;background:none;border:none;cursor:pointer;color:var(--color-text-muted, #9ca3af);font-size:.8rem;padding:.1rem .3rem;margin-top:.1rem;border-radius:.25rem;transition:color .12s,background .12s}.cs-checklist-remove:hover{color:#dc2626;background:#fee2e2}.cs-checklist-add-v2{margin-top:.75rem;width:100%;padding:.45rem;border:1.5px dashed var(--color-border, #d1d5db);border-radius:.5rem;background:none;cursor:pointer;font-size:.75rem;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--color-text-muted, #6b7280);transition:border-color .15s,color .15s}.cs-checklist-add-v2:hover{border-color:var(--color-primary);color:var(--color-primary)}.cs-update-btn{flex:1;font-weight:700;font-size:.88rem;letter-spacing:.04em}.cs-cancel-btn{flex:1;color:var(--color-text-muted);border:1.5px solid var(--color-border);border-radius:var(--radius-sm)}.cs-cancel-btn:hover:not(:disabled){background:var(--color-bg);color:var(--color-text);border-color:var(--color-text-muted)}.cs-case-footer{flex-direction:row}[dir=ltr] .cs-case-footer{flex-direction:row-reverse}.cs-case-footer .btn-ghost{flex:1;color:var(--color-text-muted);border:1.5px solid var(--color-border);border-radius:var(--radius-sm)}.cs-case-footer .btn-ghost:hover:not(:disabled){background:var(--color-bg);color:var(--color-text);border-color:var(--color-text-muted)}.cs-view-modal{max-width:700px;overflow:hidden;padding:0}.cs-view-banner{background:linear-gradient(135deg,#4f46e5,#3730a3);padding:1.75rem 1.75rem 1.5rem;display:flex;justify-content:space-between;align-items:flex-start;gap:1rem}.cs-view-banner-content{color:#fff}.cs-view-banner-title{font-size:1.5rem;font-weight:800;color:#fff;margin:0 0 .25rem}.cs-view-banner-subtitle{font-size:.88rem;color:#fffc;margin:0}.cs-view-banner-close{background:#fff3;border:none;color:#fff;font-size:1rem;width:2rem;height:2rem;border-radius:50%;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:background .15s}.cs-view-banner-close:hover{background:#ffffff59}.cs-view-body{padding:1.5rem;overflow-y:auto;max-height:calc(80vh - 9rem)}.cs-view-label{display:block;font-size:.65rem!important;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--color-text-muted, #6b7280);margin-bottom:.3rem}.cs-view-field{background:var(--color-bg, #f9fafb);border:1px solid var(--color-border, #e5e7eb);border-radius:.5rem;padding:.55rem .75rem;font-size:.9rem;color:var(--color-text, #1f2937);min-height:2.2rem}.cs-view-field--multiline{white-space:pre-wrap;min-height:5rem;line-height:1.6}[dir=rtl] .cs-view-banner{flex-direction:row-reverse}[dir=rtl] .cs-view-body{text-align:right}[dir=rtl] .cs-search-icon{left:auto;right:.85rem}[dir=rtl] .cs-search-input{padding-inline-start:2.4rem;padding-inline-end:.9rem}[dir=rtl] .cs-filter-pill{background-position:left .65rem center;padding-inline-start:2rem;padding-inline-end:.875rem}[dir=rtl] .cs-th{text-align:right}[dir=rtl] .cs-agent-cell{justify-content:flex-start}[dir=rtl] .cs-agent-info{text-align:end}[dir=rtl] .cs-modal-two-col{direction:rtl}.cs-badge--upper{text-transform:uppercase;letter-spacing:.03em}.cs-td--num{font-family:monospace;font-size:.8rem;font-weight:700;color:var(--color-text-muted, #6b7280);white-space:nowrap}.cs-pagination{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:.75rem .25rem;border-top:1px solid var(--color-border, #e5e7eb);margin-top:.25rem;flex-wrap:wrap}.cs-pagination__info{font-size:.82rem;font-weight:600;color:var(--color-text-muted, #6b7280);white-space:nowrap}.cs-pagination__controls{display:flex;align-items:center;gap:.25rem}.cs-pag-btn{display:flex;align-items:center;justify-content:center;width:2.1rem;height:2.1rem;border:1.5px solid var(--color-border, #e5e7eb);border-radius:var(--radius-sm);background:var(--color-surface, #fff);color:var(--color-text-muted);cursor:pointer;transition:border-color .15s,background .15s,color .15s}.cs-pag-btn:hover:not(:disabled){border-color:var(--color-primary);color:var(--color-primary);background:#4f46e50d}.cs-pag-btn:disabled{opacity:.35;cursor:not-allowed}[dir=rtl] .cs-pagination,[dir=rtl] .cs-pagination__controls{flex-direction:row-reverse}.cs-inline-select{border:1.5px solid transparent;border-radius:2rem;padding:3px 8px;font-size:.7rem;font-weight:700;letter-spacing:.04em;cursor:pointer;outline:none;-moz-appearance:none;appearance:none;-webkit-appearance:none;background-repeat:no-repeat;background-position:var(--select-arrow-pos, right .55rem center);background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8'%3E%3Cpath d='M1.5 1.5l4.5 5 4.5-5' stroke='%236b7280' stroke-width='1.8' fill='none' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");background-size:12px 8px;padding-inline-end:1.7rem;padding-inline-start:.65rem;transition:border-color .15s;font-family:var(--font-sans)}.cs-inline-select:hover,.cs-inline-select:focus{border-color:currentColor;opacity:.85}.cs-inline-select--status-open{background-color:#fef9c3;color:#a16207}.cs-inline-select--status-in_progress{background-color:#dbeafe;color:#1d4ed8}.cs-inline-select--status-closed{background-color:#dcfce7;color:#15803d}.cs-inline-select--status-pending{background-color:#ede9fe;color:#6d28d9}.cs-inline-select--status-resolved{background-color:#d1fae5;color:#065f46}.cs-inline-select--priority-regular{background-color:#eef2ff;color:#4f46e5}.cs-inline-select--priority-urgent{background-color:#fee2e2;color:#b91c1c}.cs-inline-select--agent{border:1.5px solid var(--color-border, #e5e7eb);border-radius:2rem;padding:3px 1.7rem 3px .65rem;font-size:.78rem;font-weight:600;color:var(--color-text);background-color:var(--color-surface, #fff);max-width:160px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}[dir=rtl] .cs-inline-select{--select-arrow-pos: left .55rem center;padding-inline-start:1.7rem;padding-inline-end:.65rem}[dir=rtl] .cs-inline-select--agent{padding-inline-start:1.7rem;padding-inline-end:.65rem}.fcb__option-row{display:flex;align-items:center;gap:.45rem}.fcb__option-dot{width:.5rem;height:.5rem;border-radius:50%;flex-shrink:0}.fcb__option-avatar{width:1.4rem;height:1.4rem;border-radius:50%;background:#c7d2fe;color:#4f46e5;display:flex;align-items:center;justify-content:center;font-size:.6rem;font-weight:800;flex-shrink:0}.fcb__trigger-dot{width:.45rem;height:.45rem;border-radius:50%;flex-shrink:0}.fcb__trigger-avatar{width:1.2rem;height:1.2rem;border-radius:50%;background:#c7d2fe;color:#4f46e5;display:flex;align-items:center;justify-content:center;font-size:.55rem;font-weight:800;flex-shrink:0}.fcb__trigger-avatar-img{width:1.2rem;height:1.2rem;border-radius:50%;object-fit:cover;flex-shrink:0;border:1px solid #e0e7ff}.fcb__option-avatar-img{width:1.4rem;height:1.4rem;border-radius:50%;object-fit:cover;flex-shrink:0;border:1px solid #e0e7ff}.cp-table-container{overflow-x:auto;overflow-y:auto;max-height:clamp(360px,calc(100vh - 320px),700px);-webkit-overflow-scrolling:touch;border-radius:var(--radius-lg);background:var(--color-surface);box-shadow:var(--shadow-sm);border:1px solid var(--color-border);margin-top:1rem}.cp-table-container table{width:100%;border-collapse:separate;border-spacing:0}.cp-table-row--clickable{cursor:pointer;transition:background .12s}.cp-table-row--clickable:hover .cs-td{background:#4f46e506}.cs-need-tag{display:inline-block;padding:3px 8px;background:#f0f4ff;color:#4f46e5;border-radius:.75rem;font-size:.72rem;font-weight:600;white-space:nowrap;max-width:120px;overflow:hidden;text-overflow:ellipsis}.esel{position:relative;width:100%;font-family:var(--font-sans)}.esel__trigger{display:flex;align-items:center;gap:.5rem;width:100%;padding:11px 14px;border:1.5px solid var(--color-border);border-radius:var(--radius-sm);background:#fff;color:var(--color-text);font-size:var(--font-size-base);font-family:var(--font-sans);font-weight:500;cursor:pointer;outline:none;text-align:start;transition:border-color .18s,box-shadow .18s;user-select:none;-webkit-user-select:none;padding-inline-end:2.6rem;position:relative}.esel__trigger:hover{border-color:var(--color-primary)}.esel__trigger:focus-visible,.esel--open .esel__trigger{border-color:var(--color-primary);box-shadow:0 0 0 3px #4f46e524}.esel__trigger-icon{font-size:1.1rem;line-height:1;flex-shrink:0;display:flex;align-items:center;justify-content:center}.esel__agent-avatar{width:1.5rem;height:1.5rem;border-radius:50%;object-fit:cover;flex-shrink:0;border:1px solid #e0e7ff}.esel__agent-initial{width:1.5rem;height:1.5rem;border-radius:50%;background:#c7d2fe;color:#4f46e5;font-size:.55rem;font-weight:800;display:flex;align-items:center;justify-content:center;flex-shrink:0}.esel__trigger-label{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;text-align:start}.esel__arrow{position:absolute;inset-inline-end:.85rem;top:50%;transform:translateY(-50%);pointer-events:none;color:var(--color-primary, #4f46e5);display:flex;align-items:center;transition:transform .18s;font-size:0}.esel--open .esel__arrow{transform:translateY(-50%) rotate(180deg)}.esel__panel{position:absolute;top:calc(100% + 5px);inset-inline-start:0;width:100%;min-width:180px;max-width:300px;background:#fff;color:#1e293b;border:1.5px solid var(--color-border, #e2e8f0);border-radius:var(--radius-md, 12px);box-shadow:0 10px 36px -4px #00000026,0 3px 10px -2px #00000014;z-index:400;overflow:hidden;animation:esel-open .14s ease;font-family:var(--font-sans, "Heebo", sans-serif)}@keyframes esel-open{0%{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:translateY(0)}}.esel__list{list-style:none;margin:0;padding:.3rem 0;max-height:260px;overflow-y:auto;scroll-behavior:smooth}.esel__option{display:flex;align-items:center;gap:.65rem;padding:.65rem 1rem;font-size:.9rem;font-weight:500;color:var(--color-text, #1e293b);cursor:pointer;transition:background .1s,color .1s;border-radius:0;-webkit-font-smoothing:antialiased}.esel__option:hover{background:#4f46e50f;color:var(--color-primary)}.esel__option--selected{background:#4f46e51a;color:var(--color-primary);font-weight:700}.esel__option-icon{font-size:1.15rem;line-height:1;flex-shrink:0;width:1.5rem;display:flex;align-items:center;justify-content:center}.esel__option-label{flex:1;line-height:1.35}.esel__option-check{margin-inline-start:auto;color:var(--color-primary);font-size:.85rem;opacity:0;flex-shrink:0}.esel__option--selected .esel__option-check{opacity:1}.esel__option--status-open{border-inline-start:3px solid #f59e0b}.esel__option--status-in_progress{border-inline-start:3px solid #3b82f6}.esel__option--status-closed{border-inline-start:3px solid #22c55e}.esel__option--status-pending{border-inline-start:3px solid #8b5cf6}.esel__option--status-resolved{border-inline-start:3px solid #10b981}.esel__option--priority-urgent{border-inline-start:3px solid #ef4444}.esel__option--priority-regular{border-inline-start:3px solid #4f46e5}.esel__option--status-open .esel__option-icon{color:#a16207}.esel__option--status-in_progress .esel__option-icon{color:#1d4ed8}.esel__option--status-closed .esel__option-icon{color:#15803d}.esel__option--priority-urgent .esel__option-icon{color:#dc2626}.esel__option--priority-regular .esel__option-icon{color:#4f46e5}.esel--inline .esel__trigger{padding:5px .75rem;padding-inline-end:2rem;font-size:.78rem;font-weight:600;border-radius:var(--radius-md);border:1.5px solid var(--color-border, #e5e7eb);background:var(--color-surface, #fff);color:var(--color-text, #1e293b);min-width:110px}.esel--inline .esel__trigger:hover{border-color:var(--color-primary)}.esel--inline .esel__arrow{inset-inline-end:.5rem}.esel--inline.esel--status-open .esel__trigger .esel__trigger-icon{color:#a16207}.esel--inline.esel--status-in_progress .esel__trigger .esel__trigger-icon{color:#1d4ed8}.esel--inline.esel--status-closed .esel__trigger .esel__trigger-icon{color:#15803d}.esel--inline.esel--status-pending .esel__trigger .esel__trigger-icon{color:#6d28d9}.esel--inline.esel--status-resolved .esel__trigger .esel__trigger-icon{color:#065f46}.esel--inline.esel--priority-regular .esel__trigger .esel__trigger-icon{color:#4f46e5}.esel--inline.esel--priority-urgent .esel__trigger .esel__trigger-icon{color:#dc2626}.esel--inline.esel--priority-low .esel__trigger .esel__trigger-icon{color:#9ca3af}.esel--inline.esel--agent .esel__trigger{max-width:170px;font-size:.78rem}[dir=rtl] .esel__trigger-label{text-align:end}[dir=rtl] .esel__option{text-align:right}[dir=rtl] .esel__option-check{margin-inline-start:auto;margin-inline-end:0}.cp-hero{display:flex;align-items:center;justify-content:space-between;gap:var(--space-lg);background:linear-gradient(135deg,var(--color-primary-deeper) 0%,var(--color-primary) 100%);border-radius:var(--radius-lg);padding:var(--space-xl) var(--space-2xl);color:#fff;margin-bottom:var(--space-xl);overflow:hidden;position:relative}.cp-hero__badge{display:inline-block;background:#fff3;border:1px solid rgba(255,255,255,.35);border-radius:100px;padding:4px 14px;font-size:var(--font-size-xs);font-weight:600;letter-spacing:.06em;text-transform:uppercase;margin-bottom:var(--space-sm)}.cp-hero__content{flex:1;min-width:0}.cp-hero__title{font-size:var(--font-size-3xl);font-weight:800;line-height:1.2;color:#fff;margin-bottom:var(--space-sm)}.cp-hero__subtitle{font-size:var(--font-size-lg);color:#ffffffe0;margin-bottom:var(--space-lg);max-width:480px}.cp-hero__cta{background:#fff;color:var(--color-primary);border-color:#fff;font-weight:700}.cp-hero__cta:hover:not(:disabled){background:var(--color-primary-light);border-color:var(--color-primary-light);color:var(--color-primary-dark);text-decoration:none}.cp-hero__illustration{font-size:7rem;line-height:1;opacity:.22;position:absolute;right:var(--space-xl);top:50%;transform:translateY(-50%);pointer-events:none;-webkit-user-select:none;user-select:none}.cp-actions{margin-bottom:var(--space-xl)}.cp-actions__grid{display:grid;grid-template-columns:repeat(4,1fr);gap:var(--space-md)}.cp-action-card{display:flex;flex-direction:column;align-items:flex-start;gap:var(--space-sm);background:var(--color-surface);border:2px solid var(--color-border);border-radius:var(--radius-lg);padding:var(--space-lg);text-decoration:none;color:var(--color-text);transition:border-color .18s,box-shadow .18s,transform .18s;position:relative}.cp-action-card:hover{border-color:var(--color-primary);box-shadow:var(--shadow-md);transform:translateY(-2px);text-decoration:none}.cp-action-card--primary{background:var(--color-primary);border-color:var(--color-primary);color:#fff}.cp-action-card--primary:hover{background:var(--color-primary-dark);border-color:var(--color-primary-dark)}.cp-action-card--primary .cp-action-card__desc{color:#ffffffd9}.cp-action-card--primary .cp-action-card__arrow{color:#ffffffb3}.cp-action-card__icon{font-size:2rem;line-height:1}.cp-action-card__title{font-size:var(--font-size-base);font-weight:700;margin:0}.cp-action-card__desc{font-size:var(--font-size-sm);color:var(--color-text-muted);line-height:1.5;flex:1}.cp-action-card__arrow{font-size:var(--font-size-lg);color:var(--color-primary);align-self:flex-end;font-weight:700}.cp-list-header{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--space-md);flex-wrap:wrap;margin-bottom:var(--space-lg)}.cp-list-title{font-size:var(--font-size-2xl);font-weight:800;color:var(--color-text);display:flex;align-items:center;gap:var(--space-sm);margin-bottom:4px}.cp-list-subtitle{font-size:var(--font-size-sm);color:var(--color-text-muted)}.cp-cards-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:var(--space-md)}.cp-request-card{display:flex;flex-direction:column;gap:var(--space-sm);background:var(--color-surface);border:2px solid var(--color-border);border-radius:var(--radius-lg);padding:var(--space-lg);text-align:start;cursor:pointer;transition:border-color .18s,box-shadow .18s,transform .18s;width:100%}.cp-request-card:hover,.cp-request-card:focus-visible{border-color:var(--color-primary);box-shadow:var(--shadow-md);transform:translateY(-2px);outline:none}.cp-request-card--open{border-left:4px solid #3b82f6}.cp-request-card--in_progress{border-left:4px solid var(--color-secondary)}.cp-request-card--closed{border-left:4px solid var(--color-success)}.cp-request-card--pending{border-left:4px solid #3b82f6}.cp-request-card--resolved{border-left:4px solid var(--color-success)}.cp-request-card__top{display:flex;align-items:center;justify-content:space-between;gap:var(--space-sm);flex-wrap:wrap}.cp-request-card__id{font-size:var(--font-size-xs);color:var(--color-text-muted);font-family:monospace;font-weight:600}.cp-request-card__need{font-size:var(--font-size-base);font-weight:700;color:var(--color-text)}.cp-request-card__desc{font-size:var(--font-size-sm);color:var(--color-text-muted);line-height:1.55;flex:1}.cp-request-card__footer{display:flex;align-items:center;justify-content:space-between;margin-top:auto;padding-top:var(--space-sm);border-top:1px solid var(--color-border)}.cp-request-card__date{font-size:var(--font-size-xs);color:var(--color-text-muted)}.cp-request-card__arrow{font-size:var(--font-size-xl);color:var(--color-text-muted);font-weight:600}.cp-empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:var(--space-md);padding:var(--space-2xl) var(--space-xl);background:var(--color-surface);border:2px dashed var(--color-border);border-radius:var(--radius-lg);text-align:center}.cp-empty-state__icon{font-size:3.5rem;line-height:1;opacity:.45;display:flex;justify-content:center;align-items:center;color:var(--color-primary)}.cp-empty-state__icon svg{width:3.5rem;height:3.5rem}.cp-empty-state__title{font-size:var(--font-size-xl);font-weight:700;color:var(--color-text)}.cp-empty-state__desc{font-size:var(--font-size-base);color:var(--color-text-muted);max-width:420px;line-height:1.6}.solutions-cta-section{display:grid;grid-template-columns:1fr 1fr;gap:var(--space-md);margin:var(--space-xl) 0}.solutions-cta-card{display:flex;align-items:center;gap:var(--space-md);background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);padding:var(--space-lg);box-shadow:var(--shadow-sm)}.solutions-cta-card__icon{font-size:2.5rem;flex-shrink:0}.solutions-cta-card__content{flex:1;min-width:0}.solutions-cta-card__title{font-size:var(--font-size-base);font-weight:700;margin-bottom:4px}.solutions-cta-card__desc{font-size:var(--font-size-sm);color:var(--color-text-muted);line-height:1.5}.solutions-contact-section{margin-bottom:var(--space-xl)}.solutions-contact-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:var(--space-md)}.solutions-contact-card{display:flex;align-items:center;gap:var(--space-sm);background:var(--color-primary-light);border:1px solid #c7d2fe;border-radius:var(--radius-md);padding:var(--space-md)}.solutions-contact-card__icon{font-size:1.5rem;flex-shrink:0}.solutions-contact-card__label{font-size:var(--font-size-xs);color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.05em;font-weight:600;margin-bottom:2px}.solutions-contact-card__value{font-size:var(--font-size-sm);font-weight:700;color:var(--color-primary-dark)}@media (max-width: 900px){.cp-actions__grid{grid-template-columns:1fr 1fr}.solutions-cta-section{grid-template-columns:1fr}.solutions-contact-grid{grid-template-columns:1fr 1fr}.cp-hero__illustration{display:none}.cp-hero{padding:var(--space-xl) var(--space-lg)}.cp-hero__title{font-size:var(--font-size-2xl)}}@media (max-width: 600px){.cp-actions__grid,.cp-cards-grid,.solutions-contact-grid{grid-template-columns:1fr}.cp-hero__title{font-size:var(--font-size-xl)}.cp-hero__subtitle{font-size:var(--font-size-base)}.solutions-cta-card{flex-direction:column;align-items:flex-start}.cp-list-header{flex-direction:column}}[dir=rtl] .cp-request-card--open{border-left:none;border-right:4px solid #3b82f6}[dir=rtl] .cp-request-card--in_progress{border-left:none;border-right:4px solid var(--color-secondary)}[dir=rtl] .cp-request-card--closed{border-left:none;border-right:4px solid var(--color-success)}[dir=rtl] .cp-request-card--pending{border-left:none;border-right:4px solid #3b82f6}[dir=rtl] .cp-request-card--resolved{border-left:none;border-right:4px solid var(--color-success)}[dir=rtl] .cp-hero__illustration{right:auto;left:var(--space-xl)}[dir=rtl] .cp-action-card__arrow{align-self:flex-end;transform:scaleX(-1)}[dir=rtl] .cp-request-card__arrow{transform:scaleX(-1)}.solutions-kpi-row{display:grid;grid-template-columns:repeat(3,1fr);gap:var(--space-md);margin-bottom:var(--space-xl)}.solutions-kpi-card{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-xl);padding:var(--space-lg);display:flex;flex-direction:column;align-items:center;gap:var(--space-xs);box-shadow:var(--shadow-sm)}.solutions-kpi-card__value{font-size:var(--font-size-3xl, 2rem);font-weight:800;color:var(--color-primary);line-height:1}.solutions-kpi-card__label{font-size:var(--font-size-sm);color:var(--color-text-muted);text-align:center}.solutions-kpi-card--active .solutions-kpi-card__value{color:var(--color-success)}.solutions-kpi-card--archived .solutions-kpi-card__value{color:var(--color-text-muted)}@media (max-width: 600px){.solutions-kpi-row{grid-template-columns:1fr}}.sol-tag-chips{display:flex;flex-wrap:wrap;gap:4px;align-items:center}.sol-tag-chip{display:inline-flex;align-items:center;gap:3px;padding:2px 8px;background:var(--color-primary-light);color:var(--color-primary);border-radius:9999px;font-size:.72rem;font-weight:600;white-space:nowrap}.sol-tag-chip__remove{background:none;border:none;cursor:pointer;padding:0;line-height:1;color:var(--color-primary);font-size:.85rem;display:flex;align-items:center;opacity:.7}.sol-tag-chip__remove:hover{opacity:1}.tag-chip-input{display:flex;flex-wrap:wrap;gap:6px;align-items:center;padding:8px 10px;border:1.5px solid var(--color-border);border-radius:var(--radius-sm);background:#fff;cursor:text;min-height:42px;transition:border-color .18s,box-shadow .18s}.tag-chip-input:focus-within{border-color:var(--color-primary);box-shadow:0 0 0 3px #4f46e51f}.tag-chip-input__input-wrap{position:relative;flex:1;min-width:100px}.tag-chip-input__input{border:none;outline:none;padding:0;font-size:var(--font-size-base);font-family:var(--font-sans);color:var(--color-text);width:100%;background:transparent}.tag-chip-input__suggestions{position:absolute;top:calc(100% + 4px);left:0;right:0;background:#fff;border:1.5px solid var(--color-border);border-radius:var(--radius-sm);box-shadow:var(--shadow-md);list-style:none;margin:0;padding:4px 0;z-index:200;max-height:180px;overflow-y:auto}.tag-chip-input__suggestion{padding:6px 12px;cursor:pointer;font-size:var(--font-size-sm);color:var(--color-text)}.tag-chip-input__suggestion:hover{background:var(--color-primary-light);color:var(--color-primary)}.sol-type-badge{display:inline-block;padding:1px 7px;border-radius:9999px;font-size:.65rem;font-weight:700;letter-spacing:.03em;text-transform:uppercase}.sol-type--company{background:#fef3c7;color:#92400e}.sol-type--organization{background:#dbeafe;color:#1e40af}.sol-type--other{background:#f3f4f6;color:#6b7280}.sol-count-badge{display:inline-flex;align-items:center;justify-content:center;min-width:28px;height:24px;padding:0 8px;background:#f0fdf4;color:#15803d;border-radius:9999px;font-size:.78rem;font-weight:700;border:1px solid #bbf7d0}.sol-link-row{display:flex;align-items:center;gap:8px;margin-bottom:6px}.sol-link-input{flex:1;padding:8px 10px;border:1.5px solid var(--color-border);border-radius:var(--radius-sm);font-size:var(--font-size-base);font-family:var(--font-sans);color:var(--color-text);outline:none;transition:border-color .18s}.sol-link-input:focus{border-color:var(--color-primary);box-shadow:0 0 0 3px #4f46e51f}.modal-section-title{font-size:.7rem;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--color-text-muted);padding-bottom:var(--space-sm);margin-top:var(--space-xl);margin-bottom:var(--space-sm);border-bottom:1px solid var(--color-border)}.modal-section-title:first-of-type{margin-top:0}.settings-section{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-xl);padding:var(--space-xl);margin-bottom:var(--space-xl)}.settings-section__title{font-size:var(--font-size-lg);font-weight:700;color:var(--color-text);margin-bottom:var(--space-xs)}.settings-section__subtitle{font-size:var(--font-size-sm);color:var(--color-text-muted);margin-bottom:var(--space-lg)}.settings-tag-list{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:var(--space-lg)}.settings-tag-item{display:inline-flex;align-items:center;gap:6px;padding:5px 12px;background:var(--color-primary-light);color:var(--color-primary);border-radius:9999px;font-size:var(--font-size-sm);font-weight:600}.settings-tag-item__delete{background:none;border:none;cursor:pointer;color:var(--color-primary);opacity:.7;font-size:.95rem;padding:0;line-height:1;display:flex;align-items:center}.settings-tag-item__delete:hover{opacity:1;color:#dc2626}.settings-add-tag{display:flex;gap:8px;align-items:center;max-width:400px}.settings-add-bilingual{margin-top:var(--space-lg)}.settings-bilingual-row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.settings-bilingual-row .settings-add-tag__input{flex:1 1 140px;min-width:120px}.settings-bilingual-inputs{display:flex;gap:6px;flex:1;flex-wrap:wrap}.settings-bilingual-inputs .settings-window-item__input{flex:1 1 120px;min-width:100px}.settings-bilingual-label{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.settings-bilingual-sep{color:var(--color-text-light, #94a3b8);font-size:.75rem}.sol-filter-select{flex:0 1 160px}.text-muted{color:var(--color-text-muted);font-size:var(--font-size-sm)}.btn--push-end{margin-inline-end:auto}.modal-agent-info{padding:0 var(--space-lg) var(--space-lg);color:var(--color-text-muted);font-size:var(--font-size-sm)}.settings-add-tag__input{flex:1}[dir=rtl] .tag-chip-input__suggestions{left:auto;right:0}.shift-page{max-width:var(--container-max);margin:0 auto}.shift-header{display:flex;align-items:center;justify-content:center;gap:var(--space-lg);margin-bottom:var(--space-xl);background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-2xl);padding:var(--space-md) var(--space-xl);box-shadow:var(--shadow-sm);width:fit-content;margin-left:auto;margin-right:auto}.shift-nav-btn{display:flex;align-items:center;justify-content:center;width:36px;height:36px;border:1.5px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-bg);color:var(--color-text);cursor:pointer;transition:background .15s,border-color .15s,color .15s}.shift-nav-btn:hover{background:var(--color-primary-light);border-color:var(--color-primary);color:var(--color-primary)}.shift-month-label{font-size:var(--font-size-lg);font-weight:800;color:var(--color-text);min-width:180px;text-align:center;letter-spacing:-.01em}.shift-table-wrap{background:var(--color-surface);border-radius:var(--radius-3xl);border:1px solid var(--color-border);box-shadow:var(--shadow-sm);overflow:hidden}.shift-table-scroll{overflow-x:auto;overflow-y:auto;max-height:72vh;-webkit-overflow-scrolling:touch}.shift-table{width:100%;border-collapse:collapse;min-width:900px;table-layout:fixed}.shift-th{position:sticky;top:0;z-index:10;background:var(--color-bg);border-bottom:2px solid var(--color-border);padding:var(--space-md) var(--space-lg);text-align:start;font-size:var(--font-size-xs);font-weight:800;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.06em;white-space:nowrap}.shift-th--date,.shift-th--day{width:72px}.shift-th--slot{min-width:260px;border-inline-start:1px solid var(--color-border)}.shift-row{border-bottom:1px solid var(--color-border);transition:background .1s}.shift-row:hover{background:var(--color-bg)}.shift-row--weekend{background:var(--color-info-bg)}.shift-row--weekend:hover{background:#e8edfc}.shift-td{padding:var(--space-md) var(--space-lg);vertical-align:top}.shift-td--date{font-size:var(--font-size-sm);font-weight:800;color:var(--color-text);white-space:nowrap}.shift-td--day{font-size:var(--font-size-sm);font-weight:600;color:var(--color-text-muted);white-space:nowrap}.shift-td--slot{position:relative;border-inline-start:1px solid var(--color-border)}.shift-date--today{display:inline-flex;align-items:center;justify-content:center;min-width:30px;height:26px;padding:0 6px;background:var(--color-primary);color:#fff;border-radius:9999px;font-size:var(--font-size-xs);font-weight:800}.shift-picker{display:flex;flex-direction:column;gap:5px;margin-bottom:var(--space-md);position:relative}.shift-picker:last-child{margin-bottom:0}.shift-picker__label{display:flex;align-items:center;gap:4px;font-size:.68rem;font-weight:800;text-transform:uppercase;letter-spacing:.07em;color:var(--color-primary)}.shift-picker__label--agent{color:#3b82f6}.shift-picker__chips{display:flex;flex-wrap:wrap;gap:4px;align-items:center;min-height:34px;padding:4px 6px;background:var(--color-bg);border:1px solid var(--color-border);border-radius:var(--radius-xl)}.shift-picker__chip{display:inline-flex;align-items:center;gap:4px;padding:3px 10px;background:var(--color-primary-light);color:var(--color-primary);border-radius:9999px;font-size:.72rem;font-weight:700;max-width:130px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.shift-picker__chip-remove{display:flex;align-items:center;justify-content:center;flex-shrink:0;background:none;border:none;cursor:pointer;color:var(--color-primary);padding:0;line-height:1;opacity:.65;min-width:14px}.shift-picker__chip-remove:hover{color:#dc2626;opacity:1}.shift-picker__add{display:flex;align-items:center;justify-content:center;flex-shrink:0;width:24px;height:24px;background:none;border:1.5px dashed var(--color-primary);border-radius:var(--radius-md);color:var(--color-primary);cursor:pointer;transition:background .12s,border-style .12s}.shift-picker__add:hover{background:var(--color-primary-light);border-style:solid}.shift-picker__dropdown{position:absolute;top:calc(100% + 4px);inset-inline-start:0;z-index:50;min-width:180px;max-height:200px;overflow-y:auto;background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-2xl);box-shadow:var(--shadow-xl);padding:6px}.shift-picker__option{display:flex;align-items:center;gap:8px;width:100%;padding:7px 10px;background:none;border:none;border-radius:var(--radius-lg);font-size:var(--font-size-xs);font-weight:600;color:var(--color-text);cursor:pointer;text-align:start;transition:background .1s}.shift-picker__option:hover{background:var(--color-primary-light);color:var(--color-primary)}.shift-picker__option-avatar{display:inline-flex;align-items:center;justify-content:center;width:22px;height:22px;border-radius:50%;background:var(--color-primary-light);color:var(--color-primary);font-size:.6rem;font-weight:800;flex-shrink:0}.shift-picker__empty{padding:8px 10px;font-size:var(--font-size-xs);color:var(--color-text-muted);text-align:center}.shift-empty{text-align:center;padding:var(--space-2xl);color:var(--color-text-muted);font-size:var(--font-size-sm);background:var(--color-surface);border-radius:var(--radius-3xl);border:1px solid var(--color-border)}.settings-windows-list{display:flex;flex-direction:column;gap:8px;margin-bottom:var(--space-lg)}.settings-window-item{display:flex;align-items:center;gap:10px;padding:8px 14px;background:var(--color-bg);border:1px solid var(--color-border);border-radius:var(--radius-xl);min-height:44px}.settings-window-item__grip{color:var(--color-text-muted);flex-shrink:0;opacity:.4}.settings-window-item__label{flex:1;font-size:var(--font-size-sm);font-weight:600;color:var(--color-text)}.settings-window-item__input{flex:1;min-width:0;height:32px;font-size:var(--font-size-sm)}.settings-window-item__actions{display:flex;gap:6px;align-items:center;flex-shrink:0}@media (max-width: 768px){.shift-table-scroll{max-height:none}.shift-th--slot{min-width:200px}.shift-month-label{min-width:140px;font-size:var(--font-size-base)}.shift-picker__chip{max-width:90px}}[dir=rtl] .shift-header{flex-direction:row-reverse}[dir=rtl] .shift-picker__dropdown{inset-inline-start:auto;inset-inline-end:0}.settings-layout{display:flex;gap:20px;align-items:flex-start}.settings-sidebar{width:220px;flex-shrink:0;display:flex;flex-direction:column;gap:12px}.settings-sidebar-group{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-xl);padding:10px 6px}.settings-sidebar-group__header{display:flex;align-items:center;gap:6px;padding:4px 10px 8px;font-size:11px;font-weight:600;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.04em}.settings-sidebar-item{display:flex;align-items:center;gap:8px;width:100%;padding:7px 10px;border-radius:var(--radius-lg);border:none;background:none;cursor:pointer;font-size:var(--font-size-sm);color:var(--color-text-muted);text-align:start;transition:background .13s,color .13s}.settings-sidebar-item:hover{background:var(--color-bg);color:var(--color-text)}.settings-sidebar-item--active{background:var(--color-primary-light);color:var(--color-primary);font-weight:600}.settings-sidebar-dot{width:6px;height:6px;border-radius:50%;background:currentColor;flex-shrink:0;opacity:.35}.settings-sidebar-item--active .settings-sidebar-dot{opacity:1}.settings-sidebar-soon{width:6px;height:6px;border-radius:50%;background:var(--color-text-muted);flex-shrink:0;margin-inline-start:auto;opacity:.3}.settings-content-area{flex:1;min-width:0;background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-xl);padding:var(--space-xl)}.settings-content-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:var(--space-xl);gap:12px}.settings-content-title{font-size:var(--font-size-xl);font-weight:700;color:var(--color-text)}.settings-add-btn{display:inline-flex;align-items:center;gap:6px;flex-shrink:0}.settings-list-index{width:22px;flex-shrink:0;font-size:var(--font-size-sm);color:var(--color-text-muted);font-weight:600;text-align:center}.esel--inline.esel--role-admin .esel__trigger-label{color:var(--color-primary-deeper);font-weight:700}.esel--inline.esel--role-manager .esel__trigger-label{color:#3730a3;font-weight:700}.esel--inline.esel--role-agent .esel__trigger-label{color:var(--color-primary-dark);font-weight:700}.esel--inline.esel--role-customer .esel__trigger-label{color:var(--color-secondary-dark);font-weight:700}.um-titles-cell{position:relative}.um-titles-chips{display:flex;flex-wrap:wrap;gap:4px;align-items:center}.um-title-chip{display:inline-flex;align-items:center;gap:4px;padding:2px 8px;background:var(--color-primary-light);color:var(--color-primary);border-radius:9999px;font-size:11px;font-weight:600;white-space:nowrap}.um-title-chip__remove{background:none;border:none;cursor:pointer;color:var(--color-primary);opacity:.6;padding:0;line-height:1;display:flex;align-items:center}.um-title-chip__remove:hover{opacity:1;color:#dc2626}.um-titles-add-btn{display:inline-flex;align-items:center;justify-content:center;width:20px;height:20px;background:var(--color-bg);border:1px dashed var(--color-border);border-radius:50%;cursor:pointer;color:var(--color-text-muted);padding:0;flex-shrink:0;transition:border-color .13s,color .13s}.um-titles-add-btn:hover{border-color:var(--color-primary);color:var(--color-primary)}.um-titles-dropdown{position:absolute;top:calc(100% + 4px);inset-inline-start:0;background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);box-shadow:0 4px 16px #0000001f;z-index:9999;min-width:160px;max-height:200px;overflow-y:auto;padding:6px}.um-titles-dropdown__item{display:flex;align-items:center;gap:8px;padding:6px 8px;border-radius:var(--radius-sm);cursor:pointer;font-size:var(--font-size-sm);color:var(--color-text)}.um-titles-dropdown__item:hover{background:var(--color-bg)}.um-titles-modal-select{border:1px solid var(--color-border);border-radius:var(--radius-md);padding:8px;max-height:150px;overflow-y:auto}.um-titles-checkbox-list{display:flex;flex-direction:column;gap:2px}.um-titles-checkbox-item{display:flex;align-items:center;gap:8px;padding:5px 6px;border-radius:var(--radius-sm);cursor:pointer;font-size:var(--font-size-sm)}.um-titles-checkbox-item:hover{background:var(--color-bg)}.um-modal-titles-ms{border:1.5px solid var(--color-border);border-radius:var(--radius-md);overflow:hidden;background:var(--color-surface)}.um-modal-titles-chips{display:flex;flex-wrap:wrap;gap:5px;padding:8px 10px 6px;border-bottom:1px solid var(--color-border);background:var(--color-bg)}.um-title-chip--modal{font-size:12px;padding:3px 10px}.um-modal-titles-list{max-height:160px;overflow-y:auto;padding:4px 0}.um-modal-titles-option{display:flex;align-items:center;gap:10px;padding:7px 12px;cursor:pointer;font-size:var(--font-size-sm);color:var(--color-text);transition:background .1s;-webkit-user-select:none;user-select:none}.um-modal-titles-option:hover{background:#4f46e50d}.um-modal-titles-option--checked{background:#4f46e512;color:var(--color-primary);font-weight:600}.um-modal-titles-option__check{position:absolute;opacity:0;pointer-events:none;width:0;height:0}.um-modal-titles-option__label{flex:1}.um-modal-titles-option__tick{color:var(--color-primary);font-size:13px;font-weight:700;margin-inline-start:auto;flex-shrink:0}[dir=rtl] .um-modal-titles-option{text-align:right}[dir=rtl] .um-modal-titles-chips{justify-content:flex-end}.esel__option--role-admin{border-inline-start:3px solid #4f46e5}.esel__option--role-manager{border-inline-start:3px solid #3730A3}.esel__option--role-agent{border-inline-start:3px solid #2563eb}.esel__option--role-customer{border-inline-start:3px solid #0891b2}.cs-table-v2 .um-num-primary{color:var(--color-primary, #4f46e5);font-weight:700}.cs-th--num{width:3rem;text-align:center}.um-status-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:none;cursor:pointer;font-family:inherit;transition:opacity .15s,box-shadow .15s}.um-status-btn:hover{opacity:.8;box-shadow:0 0 0 2px currentColor}.cs-status-badge--active{background:#dcfce7;color:#15803d;border:1px solid #86efac}.cs-status-badge--inactive{background:#f3f4f6;color:#6b7280;border:1px solid #d1d5db}[dir=rtl] .settings-sidebar-group__header{flex-direction:row-reverse}[dir=rtl] .settings-sidebar-item{text-align:end;flex-direction:row-reverse}[dir=rtl] .settings-sidebar-soon{margin-inline-start:0;margin-inline-end:auto}[dir=rtl] .settings-content-header{flex-direction:row-reverse}@media (max-width: 768px){.settings-layout{flex-direction:column}.settings-sidebar{width:100%}.settings-sidebar-group{display:flex;flex-wrap:wrap;gap:4px;padding:8px}.settings-sidebar-group__header{width:100%}.settings-sidebar-item{width:auto;flex:none}}.onboarding-overlay{z-index:2000;align-items:center;padding:var(--space-5);backdrop-filter:blur(4px);-webkit-backdrop-filter:blur(4px)}.onboarding-panel{max-width:640px;width:100%;overflow:hidden;display:flex;flex-direction:column;max-height:calc(100vh - 64px);max-height:calc(100dvh - 64px)}.onboarding-header{flex-shrink:0;flex-direction:column;align-items:center;text-align:center;gap:var(--space-2);padding:var(--space-6) var(--space-6) var(--space-4);border-bottom:none}.onboarding-logo{color:var(--color-primary);margin-bottom:var(--space-1)}.onboarding-subtitle{font-size:var(--font-size-sm);color:var(--color-text-muted);margin:0}.onboarding-body{flex:1 1 0%;min-height:0;padding:var(--space-4) var(--space-6);display:flex;flex-direction:column;gap:var(--space-4);overflow-y:auto;overflow-x:hidden}.onboarding-footer{flex-shrink:0;padding:var(--space-4) var(--space-6);border-top:1px solid var(--color-border);justify-content:flex-end}.onboarding-submit-btn{width:100%}.onboarding-checkboxes{display:flex;flex-direction:column;gap:var(--space-2);margin-top:var(--space-2)}.onboarding-checkbox-option{display:flex;align-items:flex-start;gap:var(--space-3);padding:var(--space-3) var(--space-4);border:1.5px solid var(--color-border);border-radius:var(--radius-sm);cursor:pointer;font-size:var(--font-size-sm);transition:border-color .15s,background .15s}.onboarding-checkbox-option span{flex:1;min-width:0;overflow-wrap:break-word;word-break:normal;white-space:normal;text-align:start}.onboarding-checkbox-option:hover{border-color:var(--color-primary-mid);background:var(--color-info-bg)}.onboarding-checkbox-option--checked{border-color:var(--color-primary);background:var(--color-info-bg)}.onboarding-checkbox-option input[type=checkbox]{flex-shrink:0;margin-top:2px;accent-color:var(--color-primary);width:auto}.onboarding-terms-label{display:flex;align-items:flex-start;gap:var(--space-3);font-size:var(--font-size-sm);color:var(--color-text-muted);cursor:pointer;line-height:1.5}.onboarding-terms-label>span{flex:1;min-width:0;overflow-wrap:break-word;word-break:normal;white-space:normal;text-align:start}.onboarding-terms-label input[type=checkbox]{margin-top:2px;flex-shrink:0;accent-color:var(--color-primary);width:auto}.onboarding-terms-link{color:var(--color-primary);text-decoration:underline}@media (max-width: 600px){.onboarding-overlay{padding:0;align-items:flex-start}.onboarding-panel{max-width:100%;width:100%;min-height:100vh;min-height:100dvh;max-height:100vh;max-height:100dvh;border-radius:0}.onboarding-header{padding:var(--space-5) var(--space-4) var(--space-3)}.onboarding-body{padding:var(--space-4)}.onboarding-body .form-row{grid-template-columns:1fr;flex-direction:column}.onboarding-footer{padding:var(--space-4)}}.form-label-required:after{content:" *";color:var(--color-danger)}.form-hint{font-size:var(--font-size-xs);color:var(--color-text-muted);margin-top:var(--space-1)}.input-readonly{background:var(--color-bg);color:var(--color-text-muted);cursor:default}.profile-overlay{z-index:1100}.profile-panel{max-width:440px;overflow:hidden}.profile-header{border-bottom:1px solid var(--color-border)}.profile-body{padding:var(--space-5) var(--space-6);display:flex;flex-direction:column;gap:var(--space-4);overflow-y:auto;max-height:70vh}.profile-footer{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);padding:var(--space-4) var(--space-5);border-top:1px solid var(--color-border)}.profile-footer-actions{display:flex;gap:var(--space-2)}.profile-logout-btn{color:var(--color-danger)!important}.profile-avatar-section{display:flex;align-items:center;gap:var(--space-4)}.profile-avatar-lg{width:72px;height:72px;border-radius:50%;object-fit:cover;border:2px solid var(--color-border);flex-shrink:0}.profile-avatar-lg--initial{display:flex;align-items:center;justify-content:center;background:var(--color-primary-light);color:var(--color-primary);font-size:var(--font-size-xl);font-weight:700}.profile-name-block{display:flex;flex-direction:column;gap:var(--space-1)}.profile-display-name{font-weight:600;font-size:var(--font-size-base)}.profile-email{font-size:var(--font-size-sm);color:var(--color-text-muted)}.profile-meta-row{display:flex;gap:var(--space-5);flex-wrap:wrap}.profile-meta-item{display:flex;flex-direction:column;gap:var(--space-1)}.profile-meta-label{font-size:var(--font-size-xs);color:var(--color-text-muted);font-weight:500;text-transform:uppercase;letter-spacing:.04em}.profile-meta-value{font-size:var(--font-size-sm);color:var(--color-text)}.profile-provider{text-transform:capitalize;font-weight:500;color:var(--color-primary)}.profile-section{display:flex;flex-direction:column;gap:var(--space-2)}.profile-section-label{font-size:var(--font-size-xs);color:var(--color-text-muted);font-weight:500;text-transform:uppercase;letter-spacing:.04em}.profile-titles-chips{display:flex;flex-wrap:wrap;gap:var(--space-2)}.profile-title-chip{font-size:var(--font-size-xs)}.profile-view-fields{display:flex;flex-direction:column;gap:var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-sm);padding:var(--space-4)}.profile-field-row{display:flex;justify-content:space-between;align-items:center;gap:var(--space-4)}.profile-field-label{font-size:var(--font-size-sm);color:var(--color-text-muted);min-width:80px}.profile-field-value{font-size:var(--font-size-sm);color:var(--color-text);font-weight:500;text-align:end}.profile-edit-form{display:flex;flex-direction:column;gap:var(--space-4)}.user-avatar-btn{background:none;border:none;padding:0;cursor:pointer;border-radius:50%;display:flex;align-items:center}.user-avatar-btn:hover .user-avatar,.user-avatar-btn:focus-visible .user-avatar{outline:2px solid var(--color-primary);outline-offset:2px}.um-readonly-meta .um-meta-value{font-size:var(--font-size-sm);color:var(--color-text);padding:var(--space-2) 0}.shift-self-join-btn{margin-top:var(--space-1);font-size:var(--font-size-xs)!important;padding:3px 8px!important;display:flex;align-items:center;gap:4px}.shift-self-leave-btn{margin-top:var(--space-1);font-size:var(--font-size-xs)!important;padding:3px 8px!important;display:flex;align-items:center;gap:4px;color:var(--color-danger)!important;border-color:var(--color-danger)!important}.shift-picker__chip--self{background:var(--color-primary-light);color:var(--color-primary);font-weight:600}